At Kinetic Frames, we ensure your frames arrive safely and promptly.

Order Processing: Standard orders are processed and dispatched within 2–4 business days. Custom or personalized framing orders may require additional time for production (typically 5–7 business days).

Delivery Timelines: Once dispatched, delivery typically takes 3–7 business days depending on your location.

Shipping Charges: Shipping fees are calculated at checkout based on the delivery destination, package weight, and dimensions.

Tracking Your Order: Once your order ships, you will receive a confirmation message or email with a tracking ID to monitor your shipment in real time.

Damages in Transit: If your package arrives visibly damaged, please photograph the unopened packaging and the damaged item immediately and contact us within 24–48 hours of delivery.