Your satisfaction is important to us. Please read our guidelines on returns and refunds below:

Eligibility for Returns:

Returns are accepted within 7 days of delivery for damaged, defective, or incorrect items received.

To be eligible, the item must be unused, in its original condition, and in its original packaging.

Non-Returnable Items: Custom-sized frames, personalized prints, and made-to-order items cannot be returned unless they arrive damaged or defective.

Return Process:

Contact our support team with your order number and photos/videos of the damaged or defective item.

Upon approval, we will arrange a reverse pickup or guide you on the return shipping process.

Refunds & Replacements: Once the returned item is received and inspected, we will issue a replacement or initiate a refund to your original payment method within 5–7 business days.